Who We Are

At Health Education Collaboration Group, we respect your concerns about privacy. Health Education Collaboration Group does not sell or distribute customer contact information unless otherwise required as a matter of law. This Privacy Policy describes the types of personal information we collect about individuals through our website, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information, how long we retain it and how individuals can contact us about our privacy practices and to exercise their rights.

Our website address is: https://hectalks.com/
Our contact information is:
Ian Tang


When visitors leave comments on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Read the Gravatar service privacy policy for more information. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Adwords

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our Health Education Collaboration Group website. As such, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Our website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. You can set your preferences for how Google advertises to you using the Google Ad Preferences page. You may also opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Embedded Content From Other Websites

Articles on our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Facebook Pixel and Conversions

We use Facebook Pixel and Conversions API. These collect data that helps us track conversions from our Facebook ads, to optimize our ads and build audiences for future ads so that we may remarket to people who have already taken some kind of action on our website.

The information collected using this setting includes our customer’s name, location, email address, and phone number, as well as their browsing behavior in your online store. For more information, refer to Facebook’s documentation about Conversions API.

About the Information We Collect

The information we collect about you when you contact us via our website or purchase items from us includes: your name, delivery address, email address and phone number. We also collect personal information when you visit our website as explained above in the Cookies section. 

We collect data directly from you in the information you provide us in our website and automatically using Google Adwords and Facebook Pixel and Conversions as noted above.

We do not retain any payment information you enter for your purchases.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

Third Parties

Health Education Collaboration Group shares your personal information with our third party partners: 

Payment Processor – PayPal

For more information, refer to PayPal Privacy Statement.


Our email service enables us to send and manage email campaigns across channels, serve advertisements, real-time data analytics and insights to help us track and personalize our marketing activities. For more information, refer to Mailchimp’s privacy policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. 

Please refer to Access to Information and Privacy, from the Government of Canada website, for more information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Opting Out of Correspondence 

You may unsubscribe from our email programs at any time by clicking on the “unsubscribe” link included at the bottom of every email message. You may also send an unsubscribe email request to office@hectalks.com


Unsubscribing means that we keep your information but your account closes.

We reserve the right to send you service announcements or similar administrative messages (for example, if we temporarily require the suspension of our Site for maintenance), without offering you the opportunity to opt out of receiving them.

Furthermore, because we are required to communicate with you about orders that you’ve placed, you cannot opt out of receiving emails that pertain to your orders. However, you may opt out at any time from receiving direct email such as newsletters or promotions by sending a request to office@hectalks.com

You may ask to have your account closed or “expunged” which means we only retain the information required for legal or security purposes.

Accessing And Editing Your Personal Information

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you wish to cancel your account, please contact us at office@hectalks.com. All other information that we’ve collected before the cancellation (such as your name and email address) may continue to be stored and used in accordance with the terms of this Privacy Policy.

You may also make requests pertaining to your personal information, such as requests to access information or requests to update or correct inaccurate information by writing to:

Ian Tang

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Compliance With Law And Policies And Protection Of Rights

We may disclose your personal and aggregated user information as necessary to respond to subpoenas, court orders and/or requests from law enforcement officials or government investigations to comply with our legal obligations and protect our legal rights and those of others. We may also disclose your personal information to enforce our Terms of Use or other policies and agreements, to resolve disputes and to protect ourselves and others (for example, to reduce the risk of fraudulent activity or the use of our Site for illegal purposes).

Health Education Collaboration Group’s Privacy Policy and the privacy practices of our site will be subject exclusively to the laws of the province of British Columbia within Canada, without regard to its conflict of law principles. If you reside outside of Canada, by using our site, you are responsible for compliance with local laws.

You agree to consent to the collection, transfer, storage and use of your personal information in Canada in accordance with the information stated in this Privacy Policy.

British Columbia Freedom of Information and Protection of Privacy Act